WHO WE SERVE
Built for the Business That is Ready to Grow.
You're good at the work. Running the business side of it is a different job - and most builders didn't sign up for that part.
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If the admin work is piling up, things are falling through the cracks, and you're handling problems that should've been handled yesterday - that's where we come in.
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We work in English and Spanish - fluently. Nothing gets lost when it matters most.
$360M+
OPERATIONS WORKFLOWS MANAGED
29
MARKETS SERVED
99%
COMPLIANCE RATE
19 YR
FIELD EXPERIENCE
HOW IT WORKS
Three Steps. No Guesswork.
01
ASSESS
We look at how your operation actually runs and find what's costing you time, money, and jobs.
02
ALIGN
We build a plan around your goals. No templates. No guesswork.
03
EXECUTE
We handle it. Human support, AI tools, or both. Whatever gets the job done.
WHAT WE HANDLE
One Firm. Every Operational Need.
16 service modules covering the complete chain to customize to your business' needs. Whether you need a consult, want us to run it, or something in between - we've got it covered.
OPERATIONS & COMPLIANCE
SCHEDULING
Keep your crews moving without the chaos.
SAFETY COMPLIANCE
Stay covered on every jobsite, every time.
PERMITTING
We handle the paperwork. You handle the build.
AI AUTOMATION
AI tools, managaed by our team. Less manual work, zero guess work.
PEOPLE & ADMINISTRATION
VIRTUAL ASSISTANT
Day-to-day admin handled so you can focus on the job
HUMAN RESOURCES
Hire right, stay compliant, keep good people.
BOOKKEEPING
Know your numbers every single week.
CONTRACTING
Contracts prepared, managed, and tracked.
VENDOR & SUPPLY CHAIN
PROCUREMENT
Right materials. Right price. Right time.
INVENTORY & SUPPLY CHAIN
Keep your crews moving without the chaos.
VENDOR MANAGEMENT
Keep your crews moving without the chaos.
FLEET & ASSET MANAGMENT
Keep your crews moving without the chaos.
CLIENT & BUSINESS DEVELOPMENT
CRM & ACCOUNT MANAGEMENT
No lead alls through the cracks.
BUSINESS DEVELOPMENT
Growth strategy and outreach support.
SOCIAL MEDIA MANAGEMENT
Your brand stays active. You stay on the job.
TRANSLATION SERVICES
English & Spanish - nothing lost in translation.
Every service is available three ways: standalone consultation, a project we run for you, or an ongoing managed service built into your monthly package. You choose the level of involvement.
WHY GALAXY BPO
We Came Up Through the Trades.
Most services hand you a template and walk away. We don't.
"When you work with us, your business gets treated like ours. That's not a pitch. That's how we operate."
Galaxy BPO was built by operators who managed construction logistics at scale - stabilizing millions in transactions, building workflows that hold under real pressure, and finding the exact friction points that stall a growing firm.
$360M+
TRANSACTIONS STABILIZED
29
NATIONAL MARKETS
99%
COMPLIANCE RATE
16
SERVICE MODULES
19yr
FIELD EXPERIENCE
AI AUGMENTED OPERATIONS
The Next Generation of Operational Support.
Galaxy BPO is deploying AI tools alongside our human team to automate the tasks that slow your business down. More speed. Less overhead. Same standard of work.
Built From the Ground Up.
Galaxy BPO wasn't built in a boardroom. It was built from nearly two decades of hands-on operational work - from property preservation and trades support to managing $360M+ in national real estate transactions for national renovate-to-rent transactions across 29 U.S. markets.
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I started this firm because I watched great builders lose work, miss growth, and burn out - not because they couldn't build, but because the operational side of their business had no infrastructure and being underserved by field-experienced administrative support.
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That changes when you work with Galaxy BPO.
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THE FOUNDER
Sarah Rivas - Founder, Galaxy BPO
"Your innovative approach - rooted in your combined field and administrative experience - has been a significant asset. You have a strong ability to anticipate needs, identify practical solutions, and create tools or processes that improve workflow efficiency."
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Bonnie M., Operations Manager @ Main Street Renewal
Ready to Tighten Up Your Operation?
Book a free discovery call. We'll look at where you are, where you want to go, and whether Galaxy BPO is the right fit.
NO PITCH. NO PRESSURE. JUST AN HONEST CONVERSATION.
704-465-6943